Payment Policy
Payment Policy
At Rehall, we provide a secure and user-friendly payment experience. Below you will find all information about our available payment methods, security, and refunds.
Available Payment Methods
We accept the following payment options:
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iDEAL (Netherlands)
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Bancontact (Belgium)
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Klarna – Pay later or in installments
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Apple Pay
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Google Pay
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Credit Card (Visa, Mastercard, American Express)
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Debit Card
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Shopify Pay
All payments are securely processed via certified payment providers.
Secure Payments
Your security is our top priority:
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Payments are encrypted via SSL (Secure Socket Layer)
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We do not store your payment details
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For suspicious transactions, we may request additional verification
When Do You Pay?
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All orders must be paid in advance
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Your order will be processed once payment has been confirmed
Prices & Currency
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All prices are in euros (€)
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Payments in other currencies may incur exchange rate fees (at your own expense)
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Prices include 21% VAT (NL)
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Any import duties or local taxes (outside the EU) are the customer’s responsibility
Returns & Refunds
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Returning items? See our Return Policy
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Refunds are always processed via the original payment method
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Refund period: maximum of 14 days after we receive your return
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For Klarna, Apple Pay, or Google Pay, processing times may vary
Payment Issues?
Check that:
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Your card is valid and has sufficient funds
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Your bank allows online or international payments
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You have completed all required steps (e.g., 3D Secure)
For technical issues: try a different browser or clear your cache.
If you still need help, contact us:
Email: info@rehall.com
Phone: +31 (0)85 84 20 220
Other Questions
Can I pay on delivery?
No, all orders must be paid in advance.
Can I pay in installments?
Yes, via Klarna. Availability depends on approval.
Do you accept foreign cards?
Yes, as long as the payment method is supported.
What if I accidentally paid twice?
Contact us immediately – we will resolve it for you.
Company Information
Rehall (RSD B.V.)
Boven de Wolfskuil 20
6049 LZ Herten
The Netherlands
Changes to This Policy
We reserve the right to amend this payment policy. The most up-to-date version is always available on this page.